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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Adams

June 5, 2026

5  out of  5
rating by Sam Adams
"Matt is a great agent and always ensure you have the right coverage for what you need"
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Tyrone Small

June 5, 2026

5  out of  5
rating by Tyrone Small
"Always friendly and professional with approach."
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Carol Watson

June 3, 2026

5  out of  5
rating by Carol Watson
"I have been a customer of Matt Phillips for many years. He is very personable and helpful. I appreciate the care he has taken with my account."
We responded:
"Thank you so much, Carol! Your loyalty over the years means a lot to me. I truly appreciate your kind words and am grateful for the opportunity to help with your insurance needs. Thanks for your continued trust and support of State Farm!"
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Jasmine W.

May 24, 2026

5  out of  5
rating by Jasmine W.
"Matt is the best!! Very dependable!"
We responded:
"Thank you so much, Jasmine! I truly appreciate your kind words and support. It means a lot to hear that you’ve had a dependable experience working with me. Thanks again for choosing us to take care of your insurance needs!"
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Cameron Sykes

May 22, 2026

5  out of  5
rating by Cameron Sykes
"Shouts to Ben! Great customer service each visit! - Cam from the Dillon"
We responded:
"Thank you so much, Cam! We really appreciate the shoutout and are glad to hear Ben has consistently provided you with great customer service. Thanks again for your support and for choosing State Farm!"
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Dia Malai

May 22, 2026

5  out of  5
rating by Dia Malai
"Thanks for everything!!"
We responded:
"Thank you so much, Dia! We really appreciate your kind words and are glad to hear everything went great. We look forward to serving you and all of your insurance needs for many years to come!"
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Britney C

May 22, 2026

5  out of  5
rating by Britney C
"Matt is the absolute best!"
We responded:
"Thank you so much, Britney! I truly appreciate your kind words and am so glad I could provide you with a great experience. Thanks again for your support and for choosing State Farm!"
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Yvonne Antoinette

May 8, 2026

5  out of  5
rating by Yvonne Antoinette
"I want to publicly give a big “Thank you “ to LeDonne for not only being a great Community Manager but, for having a caring, and compassionate ❤️ towards myself and my family during our time once again being a resident. It’s people like LeDonne that make living here great. I also want to say that Edwards Mills has the absolute BEST!! Maintenance Supervisor, ever Royston always gets the job done right. This is a very beautiful hidden gem 💎 and wonderful place to live and I’m so glad to back."
We responded:
"Thank you so much, Yvonne, for your kind words and thoughtful review! While this one looks like it was shared in error on our page, we truly appreciate you taking the time to recognize the people who have made such a positive impact on your experience. We’re so glad to hear you’re happy and feeling at home again. Wishing you continued comfort and happiness!"
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Sean C

May 8, 2026

5  out of  5
rating by Sean C
"Matt has been nothing but helpful and I always have a great interaction with him!"
We responded:
"Thank you so much, Sean! I really appreciate your kind words. I’m glad to hear you’ve had great interactions and that I’ve been able to help. We’re always here if you need anything!"
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Essence Marie

May 8, 2026

5  out of  5
rating by Essence Marie
"Matt is so helpful and kind! I always recommend him to all of my residents!"
We responded:
"Thank you so much, Essence! I really appreciate your kind words and am glad to hear I’ve been helpful and easy to work with. It means a lot that you recommend me to your residents. I truly appreciate your support, and I’m always here if you need anything!"
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Meredith Callahan

May 8, 2026

5  out of  5
rating by Meredith Callahan
"Matt is wonderful!"
We responded:
"Thank you so much, Meredith! I really appreciate your kind words. I'll always be there for you & all of your insurance needs!"
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Jasmyn McCalla

May 6, 2026

5  out of  5
rating by Jasmyn McCalla
"Matt is great! He does an amazing job getting our residents set up with insurance!"
We responded:
"Thank you so much, Jasmyn, for your kind words and support! I truly appreciate it and am glad I’ve been able to help get your residents set up with their renters insurance smoothly. It’s always a pleasure working with you, and I look forward to continuing to help however I can!"
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Valentyna Pinchuk

May 5, 2026

5  out of  5
rating by Valentyna Pinchuk
"I rarely write reviews, but Ben definitely deserves one. From day one, he has shown that he truly cares. His responses are always quick, helpful, and kind. He is extremely patient, explains everything in detail, and is a pleasure to work with! Thanks for such a perfect service ❤️"
We responded:
"Thank you so much, Valentyna! We truly appreciate you taking the time to share such thoughtful feedback. I’m glad to hear Ben has been able to provide quick, helpful, and caring service while making everything easy to understand for you. We’re lucky to have him on our team, and I’ll be sure to pass along your kind words to him. We really appreciate your trust in us and are always here if you need anything!"
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Brenda Mitchell

April 22, 2026

5  out of  5
rating by Brenda Mitchell
"Ben was very pleasant and explained everything so I could understand I had been with same company for over 58 years but Ben made this very easy"
We responded:
"Hi Brenda, thank you so much for your kind review! We’re so glad to hear Ben made the transition smooth and took the time to explain everything clearly for you. We truly appreciate your trust, especially after so many years with your previous company, and we’re always here if you need anything!"
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Tasha S.

April 17, 2026

5  out of  5
rating by Tasha S.
"Matt is the guy to go to for your renters insurance needs! He’s prompt, professional, and knowledgeable…thanks Matt!"
We responded:
"Hi Tasha, thank you so much for your kind words, I really appreciate it! I’m glad I could help with your renters insurance and make the process smooth for you. Don’t hesitate to reach out if you ever need anything!"
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Ja'Quan Phillips

April 16, 2026

5  out of  5
rating by Ja'Quan Phillips
"Very nice agent. Always a smile. Very helpful. Highly recommend this agency."
We responded:
"Hi Ja’Quan, thank you so much for your kind review! We’re really glad to hear you’ve had such a positive experience and that our team has been helpful and welcoming. We truly appreciate your recommendation and are always here if you need anything!"
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Hailey Piper

April 16, 2026

5  out of  5
rating by Hailey Piper
"Matt Phillips is an outstanding agent! Efficient, reliable, and highly professional. It is amazing to have an advocate like him in my corner."
We responded:
"Hi Hailey, thank you so much for your kind review! We’re really glad to hear Matt has been such an efficient, reliable, and professional agent for you. It means a lot to know you feel supported and have him as your advocate. We truly appreciate your trust and are always here if you need anything!"
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Skyy Lewis

April 9, 2026

5  out of  5
rating by Skyy Lewis
"Matt works fast and is very reliable. Anytime I need a policy made he can get it done that day. He also brings us Krispy Kreme Donuts! Thank you for your services and always going above and beyond."
We responded:
"Thank you so much, Skyy, for the awesome review! I truly appreciate your kind words and am glad I’ve been able to take care of your policies quickly and reliably. And I’m happy the Krispy Kreme donuts are a hit! Thanks again for your support—I’m always here whenever you need anything!"
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joshua

April 9, 2026

5  out of  5
rating by joshua
"Great customer service"
We responded:
"Thank you, Joshua, for the great review! We really appreciate your support and are glad you had a positive experience with our customer service. We’re always here if you need anything!"
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JesusPaid4You 2

April 2, 2026

5  out of  5
rating by JesusPaid4You 2
"Matt Phillips and his staff member Ben are absolutely the BEST in their field! They give world class customer service, are kind, knowledgeable and professional! Ben has helped me several times including recently, to solve a complicated issue I had with my landlord. Ben's kindness and professionalism is rare nowadays! God bless you guys! You are so awesome!"
We responded:
"Thank you so much for your incredibly kind and thoughtful review! We truly appreciate your support and are so glad to hear that Ben was able to help you through a complicated situation. He’ll be grateful for the recognition—his kindness and professionalism are exactly what we strive for every day. We’re thankful to have you as part of our State Farm family and are always here whenever you need us!"
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Gabby Haddadi

April 2, 2026

5  out of  5
rating by Gabby Haddadi
"I can’t say enough good things about my experience with Matt Phillips. He’s incredibly helpful, easy to talk to, and truly cares about his clients. He made the whole process seamless and stress-free. I’ll definitely be recommending him to all my friends and family!"
We responded:
"Thank you so much, Gabby, for the kind words and thoughtful review! I really appreciate you taking the time to share your experience. I’m glad I was able to make everything seamless and stress-free for you—that’s always my goal. It means a lot to know you’d recommend me to your friends and family. I truly appreciate your trust in me for your renters insurance, and I’m always here if you need anything!"
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darrell t

February 19, 2026

5  out of  5
rating by darrell t
"Your boy Ben rocks like a hurricane... which is good in case I get hit by one...Rock On!"
We responded:
"Hi Darrell, thank you for the awesome review! We love the energy — and Ben will definitely appreciate the shoutout. We’re glad you’re happy with your vehicle insurance and the great rate. Rock on, and we’re always here if you need us!"
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Maureen Janus

February 12, 2026

5  out of  5
rating by Maureen Janus
"Ben is awesome he makes sure he is available for help when you need it."
We responded:
"Thank you, Maureen, for your kind words! We’re so glad to hear that Ben has been so helpful and available when you need him. We truly appreciate you choosing Matt Phillips - State Farm Insurance Agent and are always here to help!"
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Brandon Wisoff

January 24, 2026

5  out of  5
rating by Brandon Wisoff
"Matt and his staff are an excellent State Farm office. They have helped me numerous times navigate the ins and outs of insurance issues and have repeatedly gone above and beyond to help me resolve issues that have arisen over the years."
We responded:
"Thank you so much, Brandon! I truly appreciate your kind words and continued trust over the years. My team and I are always happy to help navigate any insurance needs and go above and beyond whenever possible. Thanks for being a valued part of our office!"
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Cooper Hoyle

October 28, 2025

5  out of  5
rating by Cooper Hoyle
"Amazing service and the best hospitality of any branch I’ve been too. Would absolutely recommend"
We responded:
"Thank you so much, Cooper! We’re thrilled to hear you had such a positive experience with our team. We truly appreciate your recommendation and look forward to continuing to provide the best service possible!"